About Us

Who We Are

At Letterbox Distribution Services, we specialise in connecting businesses with their target audience through precise flyer distribution and letterbox drops across Australia. With a network of local, professional subcontractors and cutting‐edge GPS tracking technology, we ensure your marketing materials are delivered with integrity and efficiency.

How We Operate

We work with a dedicated network of independent walkers who are local to the areas we serve. Each walker receives thorough training and clear instructions to ensure professional delivery. We manage every aspect of the process — from planning routes and tracking progress to verifying deliveries — so you can focus on your business.

• Diverse Workforce: Our team includes many skilled professionals, including new arrivals to Australia, all of whom are trained to meet our high standards.
• Independent Subcontractors: Walkers manage their own schedules, ensuring flexibility and local expertise.
• Robust Verification: We verify each job using GPS data and direct communication with our walkers, ensuring your flyers are delivered as planned.

Our Services

We offer two main flyer distribution options:

• Shared Runs: A cost‐effective solution where your flyers are delivered alongside up to two other non‐competing businesses, reducing expenses while ensuring wide exposure.
• Solo Drops: For full exclusivity and detailed tracking, solo drops provide dedicated routes and comprehensive GPS‐tracked reporting.

Our Commitment

We understand that flyer distribution involves many variables. That’s why we are committed to delivering transparency, accountability, and quality with every job. Our aggregated tracking reports ensure you receive valuable insights while protecting the privacy of our walkers.

Setting Realistic Expectations

While we strive for perfection, external factors may occasionally affect delivery times. We ask for your understanding and encourage you to submit any concerns through our support form. Professionalism and mutual respect are at the heart of our service.

Our remote workers sign contracts and agree to work as independent contractors; however, we cannot guarantee that every worker will fully adhere to their commitments. We do not guarantee that every house will receive a flyer. In cases where a walker does not follow through, we have measures in place to replace them. You accept that we will not be held liable for any losses incurred during a drop or from non-completion—where applicable, and after investigation, a refund may be provided.

Please note that we have contracts with our walkers, and they have rights under those agreements. We must serve notice on them to provide information regarding a flyer drop in accordance with strict legal processes. Any intimidation, harassment, or online stalking of our staff will be referred to our legal team.