Contact us for general enquiries, or use the dedicated form for a new quote, existing booking support, cancellation or refund request. Including the right details helps us identify your campaign and review your enquiry.
Include your invoice or booking reference. This gives both you and LDS a clear record of the area, quantity, timing, stock and instructions connected to the booking.
Letterbox Distribution Services manages campaigns across Australia using local independent contractors and national coordination. The dedicated forms help direct each request to the relevant campaign records and coordinator.
We review the booked scope, relevant campaign evidence and field records. Where an investigation substantiates that part of the booked Service was not genuinely performed, the affected portion remains subject to an appropriate remedy under the Terms & Conditions and applicable law.
Nothing on this page removes any right or remedy that cannot lawfully be excluded.
Submitting a request does not automatically change a booking. Variations may affect pricing and scheduling and must be confirmed in writing by an authorised LDS representative. Telephone discussions do not vary a confirmed booking unless the variation is subsequently confirmed in writing.
Phone and email remain available for general enquiries. If you cannot use an online form, email your request with the relevant campaign details and booking reference, if applicable.
Call 1300 110 450 or email info@letterboxdistributionservices.com .
For privacy questions or requests concerning your personal information, contact us using these details and refer to our Privacy Policy.
Bookings and campaign changes are subject to the Terms & Conditions applicable to the booking and applicable law.
To apply for flyer delivery work, visit the Walker Jobs page, read the requirements, watch the training and complete the online application. Walker applications are not taken by phone.
Existing Walkers can use the invoice form on the same page to submit their required job records and invoice.
Letterbox Distribution Services provides a managed distribution service. Campaign work can include mapping, allocation, stock coordination, local independent contractor briefing, field-delivery labour, internal verification and campaign close-out.
Our Walker Jobs & Delivery Process page explains the basic instructions Walkers receive about maps, eligible letterboxes, No Junk Mail signage, leftover stock, app records, safety, invoices and payment review.
Clients do not hire, direct or contact individual Walkers. Campaign questions, instructions and requested changes must go through Letterbox Distribution Services.
