Cancel an Existing Booking

This form is for existing clients who need to request a cancellation. Cancellation eligibility and any applicable fees depend on the status of your job (e.g. printing, packing, pickup/dispatch, allocation, or delivery already underway) and our Terms & Conditions (effective 1 January 2026).

• Your request routes directly to the coordinator managing your booked zone.
• Please include your invoice number (or booking reference) and the suburb/postcode(s) so we can locate the job quickly.
• We do not provide raw GPS data. Reporting and inclusions depend on the service type (see Terms & Conditions).

If you’re requesting changes (date, suburb swap, quantity change) rather than a cancellation, write that in the form notes — your coordinator will advise what’s possible under the Terms & Conditions.

By submitting this form you acknowledge the Terms & Conditions (effective 1 January 2026).

Need help?

If you’re unsure whether to cancel, include the reason and urgency in your message. Your coordinator will reply with the next steps available under the Terms & Conditions.

You can also contact us at info@letterboxdistributionservices.com or 1300 110 450.